Cookie Policy

Cookies are small text files stored on your device, such as a computer, tablet, or mobile phone, when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owners. Cookies enable a website to remember your actions and preferences, such as login details, language, font size, and other display preferences, over a period of time. This means you do not have to keep re-entering them whenever you return to the site or browse from one page to another. Cookies can also be used to track how you use the site, helping to tailor the content and advertisements you see.

At RioAce, we use cookies for several purposes. These include ensuring the proper functioning of our website, enhancing your user experience, providing secure access to your account, and understanding how our services are used. Cookies help us to remember your preferences, analyse site traffic and trends, and personalise content and advertisements. By understanding your interactions with RioAce, we can continuously improve our offerings and provide a more relevant and enjoyable gaming environment.

Essential cookies are fundamental to the operation of the RioAce website. Without these cookies, certain core services and functionalities cannot be provided. They enable basic functions like page navigation, accessing secure areas of the website, and making deposits or withdrawals. For example, essential cookies help us authenticate users, prevent fraudulent use of login credentials, and maintain the security of your account. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet. Your consent is not required for these cookies as they are strictly necessary for the provision of our services.

Analytics cookies collect information about how visitors use the RioAce website, such as which pages are visited most often, and if users encounter error messages on web pages. These cookies gather aggregated, anonymous data that does not identify individual visitors. We use this information to improve how our website works, understand user behaviour, and optimise our services. For instance, we might use analytics cookies to identify areas of the site that are difficult to use or to determine the effectiveness of our marketing campaigns. This helps us make data-driven decisions to enhance your overall experience at RioAce.

Functional cookies allow the RioAce website to remember choices you make, such as your username, language, or the region you are in. They provide enhanced, more personal features. For example, functional cookies can remember changes you have made to text size, fonts, and other customisable parts of web pages. They can also be used to provide services you have asked for, such as watching a video or commenting on a blog. The information these cookies collect may be anonymised, and they cannot track your browsing activity on other websites. These cookies are designed to improve your convenience and make your experience more tailored.

Marketing and advertising cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies are typically placed by advertising networks with our permission. They remember that you have visited our website and this information may be shared with other organisations, such as advertisers. This allows us to present you with RioAce promotions and offers on other websites you visit, based on your browsing history and interests.

In addition to our own cookies, RioAce may also use various third-party cookies to report usage statistics of the service, deliver advertisements on and through the service, and so on. These cookies are set by a domain different from our website. For example, we may use third-party analytics providers like Google Analytics to help us understand how our site is used. Social media platforms might also set cookies if you interact with their content on our site. We carefully select our third-party partners and ensure they adhere to applicable data protection regulations. We do not control the setting of these cookies, so we recommend you check the third-party websites for more information about their cookies and how to manage them.

The duration for which a cookie remains on your device depends on whether it is a "persistent" or "session" cookie. Session cookies are temporary and typically expire when you close your browser. They are used to link your actions during a single browsing session. Persistent cookies, on the other hand, remain on your device for a set period specified within the cookie itself or until you delete them. These cookies are activated each time you visit the website that created that particular cookie. We use both session and persistent cookies at RioAce to support various functionalities and enhance your experience.

You have the right to decide whether to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, please be aware that disabling cookies may affect the functionality of RioAce and prevent you from taking full advantage of all its features. For example, you may not be able to log in, make deposits, or access certain sections of the site. You can typically find these settings in the "options" or "preferences" menu of your browser. You can also visit websites like www.allaboutcookies.org for detailed guidance on how to manage cookies across various browsers.

Some web browsers incorporate a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities to be tracked. Currently, there is no universally accepted standard for how companies should respond to DNT signals. Therefore, RioAce does not currently respond to DNT signals. We continue to monitor developments in this area and may implement a standard once it is established and widely adopted. In the meantime, you can manage your cookie preferences through your browser settings as outlined in the "Managing and Disabling Cookies" section.

RioAce may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this Cookie Policy periodically to stay informed about how we are using cookies. Your continued use of the RioAce website after any changes to this policy will constitute your acceptance of such changes.

If you have any questions or concerns about our use of cookies or this Cookie Policy, please do not hesitate to contact our customer support team. You can reach us through the contact methods provided on the RioAce website. We are committed to addressing your inquiries promptly and transparently.